128 E Frederica St. Thunder Bay, ON P7E 3V5  Local: (807) 623-0513 Tollfree: (800) 806-1183
Customer Reviews
ROLLASON FLOWERS LTD
Local Thunder Bay, ON florist
Average Customer Rating: 4.7 of 5 stars. (71 reviews)
Date: Oct 19, 2018
Name:

State/Province: ON

Very good service and high quality products, with awesome bouquet
Date: Jul 30, 2018
Name:

State/Province: ON

The floral arrangement was beautiful.
Date: May 24, 2018
Name:

State/Province: ON

Love the service I receive from Rollason's. The staff is always friendly, always satisfied with the selection they chose on my behalf and always fast & prompt delivery. I have used Rollason's in the past and will continue in the future. Thank you.
Date: May 21, 2018
Name:

State/Province: ON

Very good service and product quality. Service was first rate. Product delivered on time and very much appreciated by the recipients!
Date: Apr 11, 2018
Name:

State/Province: NV

Always a great job and beautiful flowers.
Date: Jan 07, 2018
Name:

State/Province: AB

The family was very happy with the basket
Date: Nov 28, 2017
Name:

State/Province: AB

I have used Rollason Flowers a few times now. Their customer service is exceptional! I live outside of Thunder Bay and placing on-line and over-the-phone orders is simple and convenient. The items I have ordered have always exceeded my expectations. Thank you!
Rollasons's Reply:
Date: Nov 28, 2017, 3:08 pm

Your Welcome Carrie! We are glad you are happy with our service and your orders! Look forward to serving you in the future.
Date: Oct 25, 2017
Name:

State/Province: ON

Great job and managed to find her new address as I didn't know she had relocated. I have dealt here for years and arrangements superb! Very satisfied customer.
Julie's Reply:
Date: Oct 27, 2017, 11:27 am

thank you very much for your lovely review. We look forward to any future orders you may have.
Date: Sep 13, 2017
Name:

State/Province: ON

Easy to order, delivered on time.
Date: Aug 15, 2017
Name:

State/Province: AL

Excellent service!
Date: Jul 11, 2017
Name:

State/Province: ON

I felt bad as we ordered last minute on a Friday evening and asked for the gift basket to be delivered by noon the next day. We received a text from our sister-in-law with a picture of the basket, she was thrilled with it!!! We were so please with the fast service I had to call Rollason Flowers to thank them for the fabulous service! Thank you again....the Upton's
Date: May 15, 2017
Name:

State/Province: ON

The arrangement was delivered on the specified day. The flowers that arrived were beautiful and beautifully arranged. The vase is lovely. The flowers are holding up well.
Julie's Reply:
Date: May 19, 2017, 3:44 pm

thank you so much for your lovely comment we are glad you liked your flowers.
Date: Mar 15, 2017
Name:

State/Province: ON

We are always thrilled with the service and arrangements. We don't live in Thunder Bay but see pictures usually of our orders, never disappointed Sincerely Patti Johnson
Julie's Reply:
Date: Mar 15, 2017, 4:16 pm

Thank you for your lovely complement. We are glad to hear you are happy with your orders and look forward to serving you in the future
Date: Mar 02, 2017
Name:

State/Province: ON

Easy and quick!
Date: Jan 05, 2017
Name:

State/Province: MB

GREAT SERVCE I HAVE YOU BOOKMARKS FOR ANOTHER TIME.
Julie's Reply:
Date: Jan 06, 2017, 1:48 pm

So glad you were pleased with your order and we look forward to filling any future orders you have.
Date: Dec 27, 2016
Name:

State/Province: ON

Great job, staff went above and beyond
Date: Sep 21, 2016
Name:

State/Province: ON

Quick service, quality product, timely delivery.
Date: Sep 13, 2016
Name:

State/Province: BC

The Junk Food Basket was a HUGE hit with the family. I was so happy to see an option other than flowers available. And while I was nervous about ordering something online from half a country away, the product that was delivered was lovely!!
Rollason Flowers's Reply:
Date: Sep 14, 2016, 4:43 pm

Thank you for the lovely review. We pride ourselves on customer service, and are very pleased that you were happy with your order.
Date: Sep 07, 2016
Name:

State/Province: ON

Everything was great...they enjoyed the contents very much !! thank you !!!!
Rollason Flowers's Reply:
Date: Sep 07, 2016, 3:11 pm

Thanks for you very kind feedback. Glad the basket was enjoyed!
Date: Aug 21, 2016
Name:

State/Province: ON

I am very pleased with the order. The family that received the fruit basket said it was of the highest quality of fruit, nicely arranged and every fruit imaginable. Thank you. I will definitely order again.
Marilyn's Reply:
Date: Aug 22, 2016, 4:32 pm

Glad that you were pleased with your order. Thanks for your feed back. Greatly appreciated.
Date: Jun 07, 2016
Name:

State/Province: ON

This is the only florist where the flowers I ordered (per the online photo) looked exactly like the flowers that were delivered. Also, the accompanying card was beautifully typed in an attractive font, with the exact wording of my sentiments. This is unlike some online sites, where the card appears to be machine typed with arbitrary spacing between words. This arrangement was for a memorial service that had to be delivered by a certain time and at a certain place. Rollason's fulfilled all the requirements to the letter.
Date: Apr 22, 2016
Name:

State/Province: ON

Excellent service! My friend said the flowere arrangement was beautiul.
Date: Apr 02, 2016
Name:

State/Province: AB

Excellent service and product - basket was delivered less than 2 hours after I placed the order online (amazing turnaround!) and exceeded expectations. The recipient loved it! Thanks for the great service
Date: Mar 30, 2016
Name:

State/Province: ON

I was very impressed
Date: Jan 04, 2016
Name:

State/Province: BC

Very pleased! Gund teddy bear was a hit with Mom who has dementia and the chocolates were shared with the staff at Dawson Court. The purpose was to brighten her day and that was accomplished
Rollason Flowers's Reply:
Date: Jan 04, 2016, 3:31 pm

Hi Sharon! Glad we could be a part in making your Mom's day a little brighter! Thanks you for you kind words and feed back. Happy New Year Rollason Flowers
Date: Jan 02, 2016
Name:

State/Province: ON

Very pleased with the product and with the service. At such a busy time of year you were able to accommodate me and delivered two baskets in a timely fashion. Thank you!
Date: Oct 15, 2015
Name:

State/Province: VA

they were exceptional~called me with questions, in order to make the arrangement even better.
Date: May 03, 2015
Name:

State/Province: AB

The basket of fruit was delivered promptly. Thank you!
Date: Jun 28, 2014
Name:

State/Province: ON

Date: May 23, 2014
Name:

State/Province: AB

My family told me the flowers were beautiful so thank you.
Date: Oct 02, 2013
Name:

State/Province: ON

The website was easy to navigate. Would like to have received some confirmation of delivery to ease my mind that it was actually accepted by the receiving party.
Date: Sep 14, 2013
Name:

State/Province: QC

Excellent service and beautiful product. Thank's
Date: Apr 25, 2013
Name:

State/Province: ON

Date: Apr 15, 2013
Name:

State/Province: AB

Was a very lovely bouquet for my sister.
Date: Apr 13, 2013
Name:

State/Province: AB

THANK YOU FOR GETTING THE 2 ORDERS OF FLOWERS TO MY FAMILY. THEY SENT PHOTOS AND THEY WERE BEAUTIFUL!
Date: Apr 02, 2013
Name:

State/Province: ON

All went well and I hear the fruit was good.
Date: Feb 16, 2013
Name:

State/Province: ON

I was very pleased with the selection available. I had added a balloon to the gift basket, but there was no way on the web site to specify the occasion. The person at the store called promptly to ask. Excellent service. My friend was thrilled with her birthday surprise.
Date: Dec 18, 2012
Name:

State/Province: MB

My aunt gave me a call a couple of days later and told me how beautiful the pointsettia plant was. She also mentioned that Rollason's has a very good reputation. I would definately order from you again.
Date: Dec 08, 2012
Name:

State/Province: ON

The Flowers i received have always bee top of the line .Thank you so much for the Quality of Care & beauty arranging of each bouquet .Yours Truly Marie Galvin .
Date: Mar 16, 2012
Name:

State/Province: AB

My parents loved their fruit basket. The fruit was fresh and delicious.
Date: Feb 06, 2012
Name:

State/Province: ON

As always excellent service.
Date: Jan 05, 2012
Name:

State/Province: ON

Just what I wanted
Date: Dec 13, 2011
Name:

State/Province: ON

Date: Dec 05, 2011
Name:

State/Province: ON

Date: Oct 15, 2011
Name:

State/Province: ON

The gift of flowers was warmly received- they loved the flowers and the delivery experience was simple as was the online ordering. Would order online again!
Date: Jul 13, 2011
Name:

State/Province: ON

The recipient thought the flowers were beautiful and the delivery was timed well from the order. Overall very satisfied with the online ordering, great website and lots of selection- and good email notification
Date: Mar 24, 2011
Name:

State/Province: ON

very pleased with the service and confirmation of delivery
Date: Mar 13, 2011
Name:

State/Province: ON

Very please with the gift and Customer Service
Date: Mar 09, 2011
Name:

State/Province: ON

They loved it! Thanks
Date: Feb 07, 2011
Name:

State/Province: ON

Excellent service and product.
Date: Jul 23, 2010
Name:

State/Province: ON

I have ordered once before and did see them when she brought them home and they were very nice. These were very nice also. I had no problem with the online order, very easy to use.
Date: May 18, 2010
Name:

State/Province: ON

I did not see the flower's personally, but the recipient said they were beautiful. Have dealt with Rollason's all of my life, and have always been very pleased. There was only one time when I placed the order through them, and then they passed it on to another florist out of town, and the recipient e-mailed me a photo, and they were nothing like what I had requested. The florist who actually filled the order, sent another one and it was more like what I had initially requested. Rollason's was not at fault, and I was pleased with the outcome. Rollason's will continue to get my business.
Date: Feb 02, 2010
Name:

State/Province: ON

The bouquet was beautiful. We even saw a picture of them as a friend e-mailed a picture of the flowers from the hospital. Thank you. I was very pleased with the service and convenience of ordering on-line. - Helen
Date: Jan 06, 2010
Name:

State/Province: AZ

You website was easy to use, you had the exact arrangement I wanted and the recipient was very happy with it. Thanks.
Date: Jan 04, 2010
Name:

State/Province: ON

Arrangement was (and still is) beautiful after almost a week. Rollason's in Thunder Bay consistently provides excellent service and beautiful flowers.
Date: Sep 10, 2009
Name:

State/Province: ON

I work at a Nickel Mine in Nothern Quebec(Nunavik) 2 weeks in - 2 weeks out, I use the internet to sent flowers to my wife (French Teacher) on the first day of school and she was overwhelmed by the flower arrangement. Good Job!!!- I have more special occasion coming up...
Date: Jul 27, 2009
Name:

State/Province: ON

Very pleased, was called re telephone number that I had made a mistake on after ordering on line. Very pleasant and helpful. Feed back from person receiving flowers was very positive about the arrangement sent. Will use this florist again when sending flowers to my sister. Thank you
Date: Jul 13, 2009
Name:

State/Province: ON

Appriciated the phone call when there was a snag in the information that I sent forward. First time I have ordered on line and will use Rollason Flowers again
Date: Feb 27, 2009
Name:

State/Province: AB

thank u very much, my aunt really love it, she said its beautiful and its smell good
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